CUSTOMER CARE

Track Your Order

Follow your MagnetNova delivery and find the latest tracking information available for your order.

ORDER STATUS

Where is my order?

Sign in to your customer account to view your orders. When carrier tracking is available, you can also follow the tracking link included in your shipping confirmation email.

HOW TRACKING WORKS

01

Order confirmed

We send your order confirmation to the email used at checkout.

02

Tracking becomes available

Once your shipment is processed, available carrier tracking details are shared with you.

03

Follow your delivery

Use the carrier link or your customer account to check the latest delivery updates.

NEED HELP?

Still need a hand?

If you cannot find your tracking details, our customer care team can help you review your order.

Contact us

LIVE ORDER TRACKING

Where is my order?

Enter your order details below to see the latest shipping updates.

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