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Measure your wrist snugly with a flexible tape, then compare the result with the measurements on the relevant product page. Choose a closer fit for a more tailored look or allow a little extra room for relaxed everyday wear. If you are between sizes, contact MagnetNova before ordering.

The adjustment method depends on the bracelet design. Link-style pieces may require links to be removed with the supplied tool or by a local jeweler, while open cuffs should only be adjusted as described on the product page. Never force the bracelet or bend decorative and magnetic components.

Selected link-style MagnetNova bracelets can be resized by removing compatible links. Refer to the specifications for your exact design before making an adjustment. Links are not universal between styles, so contact us if you need replacement or additional links.

Available shipping methods, current free-shipping thresholds and any destination restrictions are shown in the cart or at checkout. The qualifying amount may vary by destination, currency and active promotion.

Your checkout shows the available delivery estimate for your destination. This includes carrier transit after order processing. Weekends, public holidays, customs reviews and peak periods can affect the final arrival date.

Once your order has been dispatched, MagnetNova will send a shipping confirmation with the carrier and tracking link. Tracking begins updating after the carrier completes its first scan. You can also use the order-status link in your confirmation email.

Enter your complete delivery address at checkout to see whether shipping is currently available to your location. International orders may be subject to local duties, taxes or import fees, which are determined by the destination country.

Wipe your MagnetNova jewelry gently with a soft, dry, lint-free cloth after wear. For more thorough cleaning, use a slightly damp cloth and dry the piece immediately. Avoid abrasive pads, polishing compounds, alcohol, perfume and household chemicals.

Copper naturally reacts with air, moisture and individual skin chemistry, so its tone can deepen and develop a patina over time. This is a normal material characteristic rather than a defect. Regular gentle wiping and dry storage help preserve the finish.

We recommend removing your jewelry before showering, swimming, exercising, using a sauna or applying skincare and fragrance. Water, salt, chlorine, perspiration and cosmetics can accelerate changes to the metal and surface finish.

Make sure the piece is clean and completely dry, then store it separately in a soft pouch or lined box. Keep it away from humidity, direct sunlight, strong chemicals and objects that may scratch the surface. Because the piece contains magnets, keep it away from magnetic cards and sensitive devices.

Check your spam or promotions folder and confirm that the email address used at checkout is correct. If the message is still missing, contact MagnetNova with your full name, delivery postcode and approximate order time so we can locate the order safely.

Contact us as soon as possible with your order number and the correct address. We will try to update it before fulfillment, but changes cannot be guaranteed after an order has entered packing or has been handed to the carrier.

Please contact MagnetNova immediately with your order number and requested change. We will help where possible before fulfillment begins. Once an order is packed or dispatched, it may need to follow the standard return process instead.

Return eligibility, time limits, item-condition requirements and exclusions are governed by the current MagnetNova Returns Policy. Please review that policy before ordering, as personalized, worn, damaged or final-sale items may be treated differently where permitted by law.

Contact MagnetNova support with your order number, the item you wish to return and the reason for the request. Wait for return authorization and instructions before sending anything back, and use protective packaging so the jewelry is not damaged in transit.

Approved refunds are issued to the original payment method after the returned item has been received and inspected. Your bank or payment provider may need additional processing time before the credit appears on your account.

Warranty coverage, when offered, is stated on the relevant product page or in the current MagnetNova warranty terms. Keep your order confirmation as proof of purchase and contact us promptly if you believe your piece has a manufacturing issue.

Authentic MagnetNova jewelry is purchased through magnetnova.com or an explicitly authorized sales channel and is supported by a valid order confirmation. Product markings and packaging can vary by design, so contact us with your order details if you need verification.

Any applicable warranty covers qualifying manufacturing defects under the published terms for that product. It does not normally cover natural patina, ordinary wear, scratches, accidental damage, misuse, improper storage, unauthorized repair or damage caused by incorrect resizing.