Customer care · MagnetNova

Here when you need us.

Whether you have a question about your bracelet, an existing order or choosing the right piece, our customer care team is ready to help.

We aim to reply within 1–2 business days

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Explore our most useful information before sending a message.

01

Shipping & delivery

Delivery timing, destinations and order updates.

 02

Returns

Return eligibility and the steps for sending an item back.

 03

Product care

Simple guidance for caring for your MagnetNova bracelet.

 04

Magnetic wellness

Learn about our considered approach to everyday wellness.

  • Premium materials

    Made for everyday wear

  • Complimentary shipping

    On qualifying orders

  • 60-day returns

    Try it with confidence

  • Secure checkout

    Protected payment